body {
    font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
    margin: 0;
    padding: 20px;
    background-color: #f3f2f1;
    color: #252423;
}
.container {
    max-width: 800px;
    margin: 0 auto;
    background: white;
    padding: 24px;
    border-radius: 4px;
    box-shadow: 0 1.6px 3.6px 0 rgba(0,0,0,0.132), 0 0.3px 0.9px 0 rgba(0,0,0,0.108);
}
h2 {
    color: #464775;
    margin-top: 0;
    font-size: 24px;
    font-weight: 600;
}
.form-group {
    margin-bottom: 16px;
}
label {
    display: block;
    margin-bottom: 8px;
    font-weight: 600;
    font-size: 14px;
}
input, textarea, select {
    width: 100%;
    padding: 8px 12px;
    border: 1px solid #d2d0ce;
    border-radius: 2px;
    font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
    font-size: 14px;
    box-sizing: border-box;
    transition: border-color 0.2s ease;
}
input:focus, textarea:focus, select:focus {
    border-color: #0078d4;
    outline: none;
}
textarea {
    min-height: 120px;
    resize: vertical;
}
.button {
    min-width: 100px;
    height: 32px;
    background-color: #6264a7;
    border: none;
    color: white;
    font-weight: 600;
    padding: 0 16px;
    font-size: 14px;
    border-radius: 2px;
    cursor: pointer;
    transition: background-color 0.2s ease;
}
.button:hover {
    background-color: #464775;
}
.button:active {
    background-color: #33344A;
}
.button-secondary {
    background-color: transparent;
    border: 1px solid #8a8886;
    color: #252423;
}
.button-secondary:hover {
    background-color: #f3f2f1;
}
.user-info {
    background-color: #f9f9f9;
    padding: 12px 16px;
    border-radius: 2px;
    margin-bottom: 20px;
    display: flex;
    align-items: center;
    border-left: 4px solid #6264a7;
}
.user-info p {
    margin: 0;
    font-size: 14px;
}
.user-avatar {
    width: 32px;
    height: 32px;
    border-radius: 50%;
    background-color: #6264a7;
    color: white;
    display: flex;
    align-items: center;
    justify-content: center;
    margin-right: 12px;
    font-weight: bold;
}
.message {
    padding: 12px 16px;
    margin-bottom: 20px;
    border-radius: 2px;
    font-size: 14px;
}
.success {
    background-color: #dff6dd;
    color: #107c10;
    border-left: 4px solid #107c10;
}
.error {
    background-color: #fde7e9;
    color: #a80000;
    border-left: 4px solid #a80000;
}
.loading {
    display: none;
    align-items: center;
    justify-content: center;
    padding: 16px;
}
.spinner {
    border: 4px solid #f3f3f3;
    border-top: 4px solid #6264a7;
    border-radius: 50%;
    width: 24px;
    height: 24px;
    animation: spin 1s linear infinite;
    margin-right: 12px;
}
@keyframes spin {
    0% { transform: rotate(0deg); }
    100% { transform: rotate(360deg); }
}
.hidden {
    display: none;
}
.form-actions {
    display: flex;
    justify-content: flex-end;
    gap: 8px;
    margin-top: 24px;
}
.priority-select {
    margin-bottom: 16px;
}
.ticket-success {
    text-align: center;
    padding: 40px 20px;
}
.ticket-success h3 {
    color: #107c10;
    margin-top: 0;
}
.ticket-success p {
    margin-bottom: 24px;
}
.ticket-icon {
    font-size: 48px;
    color: #107c10;
    margin-bottom: 16px;
}
#teamsUserInfo {
    display: none;
}
.icon {
    font-size: 48px;
    margin-bottom: 20px;
}